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This Privacy Policy explains how TemplatesPrime (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or buy our digital products.
Information we collect
- Order information: your name, email address, billing address, and order details when you make a purchase.
- Payment information: payments are processed by our payment providers. We do not store your full card number.
- Newsletter: your email address if you subscribe.
- Usage data: basic information such as your browser type, pages visited, and IP address, collected through cookies and similar technologies.
How we use your information
- To process orders and deliver your digital downloads.
- To provide customer support and respond to your messages.
- To send newsletters and offers if you opted in (you can unsubscribe at any time).
- To keep our website secure and improve our products.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the store (such as payment processing, email delivery, and website hosting), and only as needed to provide those services, or when required by law.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can control cookies through your browser settings.
Your privacy rights
Depending on where you live, including California under the CCPA/CPRA, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. To make a request, email us at support@templatesprime.com.
Children’s privacy
Our website is intended for adults. We do not knowingly collect personal information from children under 13.
Data retention and security
We keep order records as long as needed for accounting and legal purposes, and we use reasonable safeguards to protect your information.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of this page shows when it last changed.
Contact us
Questions about this policy? Email support@templatesprime.com.